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Electrolux Major Appliances, Inc., the North American division of Sweden’s multinational Electrolux AB (founded 1919), is headquartered at 10200 David Taylor Drive, Charlotte, North Carolina 28262-2373, USA. The company markets well-known appliance brands like Electrolux, Frigidaire, Eureka, Kelvinator, and Westinghouse. Customer support—including parts, warranty service, and repair scheduling—is provided via phone, chat, or customerservice@electrolux.com. Electrolux North America has faced notable warranty service delays and customer complaints, with Reddit and BBB reviewers signaling frustration over support responsiveness. Leadership transition includes CEO Jonas Samuelson stepping down Jan 1, 2025, and successor Yannick Fierling preparing to take over. The group remains the world’s second-largest appliance maker and continues restructuring efforts amid slower demand and price competition.
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