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Hopper Inc., founded in 2007, is a travel-marketplace app headquartered in Montréal, Canada, with offices also in Boston, serving customers globally. The app uses machine learning to predict flight and hotel price fluctuations and offers features such as “price freeze”, notifications for fare drops, hotel & rental car booking, and flexible travel options.
Customer support is available primarily through the app (via help center / FAQ / in-app messages) and email. There is limited publicly listed phone support; the corporate HQ line is used for general corporate enquiries. Hopper has faced user complaints over delays in customer support response times and difficulty reaching support by phone.
The registered address is 100-5795 Avenue de Gaspé, Montréal, Québec H2S 2X3, Canada.
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