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Nykaa (FSN E-Commerce Ventures Pvt Ltd), founded in 2012, is an Indian omnichannel retailer specializing in beauty, wellness, fashion, and personal care products. The company operates both online and through physical stores (Nykaa Luxe, Nykaa On Trend, beauty kiosks, etc.), with a wide catalogue of brands and over 200,000 products.
Its corporate headquarters is located at 104, Vasan Udyog Bhavan, Sun Mill Compound, Lower Parel, Mumbai, Maharashtra 400013. Nykaa offers customer service via phone, email, live chat, and grievance redressal. Key services include order tracking, returns/refunds, and support for both domestic and international customers.
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