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SharkNinja Operating LLC is a public U.S. appliance technology company, traded on the NYSE (SN), with dual brand focus: Shark (floorcare, air purification, beauty) and Ninja (kitchen appliances). Founded in 1994 by Mark Rosenzweig, today it is led by CEO Mark Barrocas and headquartered at 89 A Street, Suite 100, Needham, Massachusetts 02494, USA. Employing ~3,600 professionals across 18 offices, SharkNinja sells in 30+ global markets. Support is handled via consumer-services@sharkninja.com and +1 800 365 0135; unresolved customer issues can be escalated to cxleader@sharkninja.com. The company logged over US $4 billion in net annual sales by 2024, driven by viral product categories and AI-enhanced support via Salesforce Agentforce. A major recall of Ninja Foodi OP300–350CO pressure cookers affecting 1.85 million units occurred in mid-2025.
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