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Trip.com Group Limited, founded in 1999 (originally as Ctrip), is a major international online travel service conglomerate headquartered in Shanghai, China with principal executive offices in Singapore. The company operates multiple brands including Trip.com, Ctrip, Skyscanner, Qunar, and others, offering hotel booking, airline tickets, train and bus tickets, car rentals, packaged tours, activities, and travel-related content across more than 200 countries and in dozens of languages.
Their headquarters address is No. 968 Jin Zhong Road, Changning District, Shanghai 200335, China. The company also maintains a Singapore office at 30 Raffles Place, Suite 29-01, Singapore 048622 for regional operations.
Trip.com provides 24/7 customer support through phone, live chat, and email (with some services like hotel enquiries via dedicated email). Their investor relations are managed via “iremail@trip.com” and the main Shanghai line. The group is listed on Nasdaq (TCOM) and also on the Hong Kong Stock Exchange.
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