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I started using WalletPlug because of their professional support and robust payment infrastructure. The platform is easy to set up, and the reliable withdrawals give me peace of mind. However, as my business expanded, I hit the monthly processing cap quickly. I needed a higher starting limit, but the conservative risk limits held me back. The team was responsive when I requested a merchant volume increase, but the slow scaling approval was frustrating. It's a great option for startups, but be prepared for some growth hiccups.