WalletPlug

5
Certified
5 from 2.2K Reviews and Ratings
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Kelly V.
Good start, but volume upgrades need to be faster

WalletPlug has been a decent payment processor for my e-commerce store. The platform is reliable, and I like the professional support. However, the first-time merchant volume was too low, and I quickly hit the monthly processing cap. I wanted a higher starting limit, but the restrictive onboarding limits made me feel stuck. When I requested a merchant volume increase to 250K, the process was slower than expected. The conservative risk limits are understandable, but they hold back growth. It's a stable processor, but faster volume upgrades would make it perfect.

4
Date of experience: Apr 22, 2021

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