WalletPlug

5
Certified
5 from 2.2K Reviews and Ratings
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Carol D.
Fast onboarding with lower transaction cap hurts growth

I signed up for WalletPlug because of its reputation as a modern fintech, and the fast onboarding with lower transaction cap was a trade-off I didn't fully anticipate. Within 24 hours, I was live, but my monthly limit was set at 50K. I needed to move to 250K quickly, so I submitted a merchant requested increase from 50K to 250K monthly volume. The support team was professional but took weeks to process. It's a trusted processor needing faster volume upgrades. For now, I'm managing, but I hope they streamline approvals for established businesses.

4
Date of experience: Feb 08, 2021

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