WalletPlug

5
Certified
5 from 2.2K Reviews and Ratings
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Barbara Q.
Professional support but conservative risk limits hinder

I run an online store and was excited to try WalletPlug. The platform's payment infrastructure is solid, and the professional support but conservative risk limits made me feel secure. However, my first month's volume hit the cap quickly, and I couldn't process more. It's a stable processor with slow scaling approval, which is frustrating when you have orders waiting. The team was polite and explained their risk model, but as a business with a good track record, I wanted higher starting limits. The monthly processing cap too low for my seasonal spikes. I'll stay, but I hope for better flexibility.

4
Date of experience: Jun 22, 2024

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