WalletPlug

5
Certified
5 from 2.2K Reviews and Ratings
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Diane A.
Professional support, but restrictive onboarding limits

Our fashion retail brand moved to WalletPlug after a recommendation. The global payment acceptance is excellent, and the fx rates are fair. The first month was smooth, but we quickly realized the monthly processing cap is too low. We wanted a starting limit of $100K, but got $50K. The merchant requested increase to $250K was handled professionally, but it took six weeks. The stable processor with slow scaling approval is a drawback for high-volume months. Reliable withdrawals are a plus, but the restrictive onboarding limit means we're always planning around the cap. Good for cautious businesses, but ambitious ones may find it frustrating.

4
Date of experience: Dec 28, 2024

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