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Our online marketplace uses WalletPlug for payouts and collections. The onboarding was simple, and the tech is sleek. But the monthly processing cap is too low—we hit $50K in the first week of launching a new category. The merchant request for increase from $50K to $250K was met with slow approval despite our solid transaction history. The support team is professional, but the conservative risk limits are overbearing. Reliable withdrawals keep us going, but the restrictive onboarding limits mean we're always managing around the cap. A stable processor that needs to trust its merchants more for volume upgrades.
United States