WalletPlug

5
Certified
5 from 2.2K Reviews and Ratings
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Rachel T.
Finally a payment processor that gets high risk businesses

I run an ecommerce store that sells CBD products and I have been through the wringer with payment processors. Three different companies dropped me without warning before I found WalletPlug. They actually understand what high risk means and they don't just label you and reject you. The onboarding was smooth and they set me up with a merchant account that actually works. My chargeback rate is below one percent and they still treat me like a valued customer. Their support team is responsive and they even helped me optimize my checkout flow to reduce fraud. If you are in a high risk industry stop wasting time with other processors and give them a shot. It has been four months and I have not had a single issue with holds or freezes. Total game changer for my business.

5
Date of experience: Aug 15, 2021

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