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I run a digital marketplace for freelance services and we were constantly battling chargebacks and fraud flags with our previous provider. They labeled us high risk and basically abandoned us. WalletPlug stepped in and set up a proper high risk payment processor solution that actually manages risk instead of just blocking everything. Their fraud detection tools are smart and have cut our chargeback rate in half. The best part is the customer support. I had a question about settlement times at 10pm on a Sunday and got a human response in minutes. That kind of service is rare. My business feels stable now for the first time in a long time.
Singapore