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Our company runs a subscription based software platform that mainstream banks considered high risk due to the recurring billing nature and our industry. We had one nightmare after another with payment providers freezing our funds or dropping us without warning. WalletPlug came in as our high risk payment processor and its been night and day. The team actually calls you back and explains things clearly. I love that they handle the messy stuff like chargeback representment and compliance. Our account manager knows our business by name and checks in regularly. The API integration was straightforward, we were up and running in a weekend. Since moving to them, our transaction approval rates have climbed because they route payments smarter. Best decision we made this year hands down.
United States