GoDaddy

3.5
3.5 from 468 Reviews and Ratings
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Average Rating

3.5

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5

468 Reviews

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Samantha Z.
Average hosting with frustrating billing issues

I use GoDaddy for domain registration and some light hosting. The web hosting is average, my simple site has decent performance but I have had a few downtimes that were annoying. The uptime is moderate, they say it is 99.9% but I am not sure. The real problem is the pricing, the domain registration fees are high and the renewal costs are expensive, it feels like a trap. The tax charges are also a surprise, they add a lot to my bill. I had a random account suspension issue once when I missed a payment by a day, they shut down my site which was ridiculous. The support was okay but it took a day to get it back. Overall a mixed hosting experience, I am looking for a new provider.

2
Date of experience: Jul 21, 2020
Frank V.
Okay for basics but watch the renewal prices

I signed up for GoDaddy because of their big domain sale, but the renewal is where they get you. The hosting is average, I’d say it’s a fair performance hosting company with some downtime here and there. My shared hosting site goes down maybe every other month for a bit. The VPS I tried was acceptable, but not worth the high price. I hate the high tax charges hosting service adds on, it’s like hidden fees everywhere. Support is a mixed bag, sometimes helpful, sometimes not. I had an occasional account restrictions hosting thing where they flagged my account for no reason. It’s a stable but costly hosting provider that I’ll probably leave when my term ends.

2
Date of experience: Jul 19, 2020
Nicole Adams
Decent hosting but the fees are too high

I've used GoDaddy for a few months and the service is decent web hosting performance wise, my website loads fine most days. But the high tax charges hosting service and expensive hosting renewal costs are a real turn off. I also ran into random account suspension issues that locked me out of my account for a day. It's a mixed hosting experience overall, with occasional good support but mostly mediocre. Moderate uptime hosting provider, I'd say, but not worth the high price tag.

2
Date of experience: Jul 14, 2020
Elizabeth L.
It works, but the costs and support are hit and miss

I use GoDaddy for my personal portfolio, and it's been a mixed bag. The hosting is average, decent performance for a basic site, and my uptime is moderate, I've had a few downtimes but nothing crazy. Their VPS hosting is acceptable, it gets the job done. The domain registration is pricey, and the renewal costs are way too high, it feels like a trap. Also the tax charges are noticeable, I've never seen that much tax on hosting. I had one instance where my account got restricted for a security check, and support was inconsistent, took days to resolve. Overall, fair performance and stable, but the cost and occasional hassles make me want to look elsewhere.

5
Date of experience: Jul 08, 2020
Lauren Sanchez
GoDaddy has been a mixed bag for my small business

I’ve been with GoDaddy for two years now, and it’s been a mostly average hosting service. My website stays up most of the time, but I’ve had a few episodes of downtime that lasted longer than I’d like. The moderate uptime hosting provider label fits them. The high domain registration fees are annoying, and the expensive hosting renewal costs are a pain. What really gets me are the high tax charges hosting service that they tack on without clear explanation. Also, I’ve dealt with occasional account restrictions hosting that locked me out of my dashboard. The support is a gamble; sometimes you get a great person, other times you’re stuck with someone who can’t help. Not terrible, but I’m considering other options.

2
Date of experience: Jul 06, 2020
Christina D.
Mixed feelings about this hosting company

I moved my blog to GoDaddy because of a promo but now I'm stuck with expensive hosting renewal costs. The shared hosting is okay for a simple site but the occasional account restrictions hosting issue is annoying, they locked my account once for no reason. Their customer service is hit or miss, sometimes you get someone helpful, other times you wait forever. I'm not leaving yet but I'm not happy either, just a mixed hosting experience overall.

2
Date of experience: Jul 03, 2020
Charlotte Cook
Decent performance but customer support is a mess

I chose GoDaddy for my domains and hosting, and the hosting is decent web hosting performance for my simple site. However, the moderate uptime hosting provider status means I've seen a few downtimes. The big issue is the high tax charges and random account suspension that happened twice. Their support is inconsistent you might get a good agent or someone who just reads scripts. The expensive hosting renewal costs make me want to leave. It's a fair performance hosting company if you're patient, but not for anyone who needs reliable help.

2
Date of experience: Jul 02, 2020
Abigail Martin
Stable hosting but the costs add up quickly

I have to say GoDaddy offers stable hosting that I can rely on for my small business. The uptime has been moderate but good enough for what I need. I did notice that the VPS hosting is acceptable and gives me the control I want. However the high domain registration fees and expensive hosting renewal costs really sting. I also got hit with high tax charges which felt unnecessary. There was an occasional account restriction that slowed me down but overall the decent web hosting performance keeps me coming back. Just be ready for the price tag.

5
Date of experience: Jul 01, 2020
Liam Y.
GoDaddy is decent but the pricing kills it for me

I signed up for VPS with GoDaddy because I needed more control. The hosting performance is acceptable, my site runs smoothly most of the time with moderate uptime, I had maybe one outage in three months. But the expensive hosting renewal costs are a joke, I pay almost double now. The domain registration fees are also high and the tax charges add insult to injury. I had an occasional account restriction when I tried to upgrade my plan, it took a day to resolve. The support was helpful but not consistent, sometimes I get a knowledgeable person and other times I feel lost. It is a stable but costly hosting provider, I am shopping around for something more affordable.

2
Date of experience: Jun 29, 2020
Sarah Rivera
Works Fine With Some Extra Costs

I've been with GoDaddy for a few months and it's been a mixed hosting experience. The decent web hosting performance is good for my portfolio site. The high tax charges hosting service and expensive hosting renewal costs are real, I wish they were upfront about those. I haven't had any random account suspension issues but I've read about them. The moderate uptime hosting provider is fine, my site is up. For a fair performance hosting company it's okay, just be ready for the extra fees.

5
Date of experience: Jun 29, 2020

Business Details

  • GoDaddy is one of the world’s largest domain registrars and web hosting providers, offering a wide range of services including domain registration, shared hosting, VPS, dedicated servers, and website building tools. They cater to individuals and businesses looking to establish and grow their online presence with reliable, scalable, and easy-to-use solutions.

  • Location
    Scottsdale, United States
  • Email
    support@godaddy.com
  • Phone
    +1-480-505-8877

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