GoDaddy

3.5
3.5 from 468 Reviews and Ratings
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Average Rating

3.5

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5

468 Reviews

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Scott Scott
Decent Hosting With Annoying Account Issues

My journey with GoDaddy started when I needed a domain and hosting for my small business. The hosting is average but it gets the job done. I have had mixed hosting experiences where the speed is not always great but it is fair. Uptime is moderate, I can count on it being up most of the time. Their VPS hosting is acceptable for my needs. The high domain registration fees and expensive hosting renewal costs are my biggest complaints. Also the high tax charges seem excessive. I had a random account suspension issue once that locked me out for hours and it was scary. Support was inconsistent, one person resolved it quickly but another was clueless. But the decent web hosting performance and stable but costly hosting provider status keep me here. Not perfect but it works.

5
Date of experience: Jun 09, 2020
Ronald Bell
moderate uptime hosting provider with hidden fees

GoDaddy does the job but it feels like they nickel and dime you. My hosting uptime is moderate and performance is fair for a basic site. But the domain renewal costs and high tax charges really add up. I had an account suspension issue that was resolved but it took a while. Their support is inconsistent one time they were great another they were useless. The VPS hosting is acceptable but not cheap. Overall a stable provider but expensive and occasionally frustrating.

2
Date of experience: May 29, 2020
Linda V.
Acceptable hosting but watch out for renewal costs

I host a small e-commerce site on GoDaddy and it works fine most of the time. The uptime is moderate, not perfect but good enough. The hosting is average, nothing special but it gets the job done. What bugs me is the high domain registration fees and the expensive renewal costs that seem to go up every year. They also charge these tax fees that are annoying. I've had occasional account restrictions that were a real headache to deal with. Their support is inconsistent, sometimes you get someone who knows what they're doing and other times you're stuck waiting. It's a stable provider but costly.

2
Date of experience: May 26, 2020
Michelle C.
Decent service with some annoyances

I have used GoDaddy for domain and hosting. The average hosting service is okay for my small business. Uptime is moderate, I have had a few glitches. Their VPS hosting is acceptable for my development work. The domain registration fees are high and the expensive hosting renewal costs are a downside. I also pay high tax charges which seems unfair. I had an occasional account restrictions issue that was fixed. Support is inconsistent, sometimes good. But performance is fair and the platform is stable. It is a stable but costly hosting provider that works for me.

5
Date of experience: May 18, 2020
Adam Morgan
Acceptable hosting if you can afford the renewal costs

I started with GoDaddy because of their introductory prices and was happy with the service initially. Their hosting is fair performance but nothing spectacular. The real pain comes when it is time to renew, the expensive hosting renewal costs are a huge turnoff. I also faced occasional account restrictions that limited my site management. Despite these issues, their VPS hosting has been acceptable for my growing traffic. I am looking for alternatives but will stick around for now.

5
Date of experience: May 13, 2020
Jose Perez
Not bad but not great either

GoDaddy is an average hosting service that does the job. My site has been up for months without issues so I can say they have moderate uptime. However the pricing model is annoying the cheap first year hooks you then the expensive hosting renewal costs start. I also had a run in with random account suspension when they thought my site had malware. It turned out to be a false alarm but it wasted a day of my time. Their support was polite but slow. I guess you get what you pay for but I wish it was more transparent.

2
Date of experience: May 09, 2020
Dennis D.
GoDaddy is ok but the costs are high

I have been using GoDaddy for my personal blog for about a year now. Their decent web hosting performance has been good enough. The average hosting service is fine for a simple site. The mixed hosting experience I have read about hasn't been my experience. They are a moderate uptime hosting provider that has rarely let me down. The high domain registration fees and expensive hosting renewal costs are the biggest issues. The high tax charges hosting service is also annoying. I have had occasional account restrictions when logging in from different places but that is normal. No random account suspension issues for me. The inconsistent hosting support has been okay. Overall I think they are a fair performance hosting company that is stable but costly. I might look around for cheaper options but for now I am staying.

5
Date of experience: May 07, 2020
Barbara Perez
Acceptable VPS hosting, but support needs work

I moved to GoDaddy for their VPS hosting after being with another company and I'd say it's acceptable but not mind blowing. The performance is fair, I run a couple of low traffic sites on it and they load fine. The uptime has been moderate, I've had a few minor outages but nothing major. What bugs me is the expensive hosting renewal costs and the high tax charges, it adds up fast. Also, I had a weird experience where my account got restricted for no reason and I had to call support which took forever. The support is inconsistent, one time I got a super helpful person, another time it was like pulling teeth. But for the price I'm paying, the features are decent and it's stable enough for now. I'm not mad, just a bit frustrated.

5
Date of experience: May 06, 2020
Harper Moore
Works for now but I'm not loyal

I got GoDaddy because of the easy setup but the expensive hosting renewal costs are a scam. The hosting itself is fair performance, I mean my site loads okay but not lightning fast. The high tax charges hosting service is ridiculous, they add on fees I never expected. I had a random account suspension issue that took a week to resolve, their support was okay but not great. I'm not thrilled but I haven't left yet. It's a mixed hosting experience.

2
Date of experience: Apr 30, 2020
Samantha Williams
GoDaddy is decent but pricey for what you get

I have been using GoDaddy for about three years now and honestly it is an average hosting service. The sign up price was great but then the renewal costs really hit hard. Also they tack on these high tax charges that make the final bill way more than expected. My site stays up most of the time but I have had a couple of outages that lasted a few hours. Their customer support is inconsistent sometimes you get a helpful person other times you are stuck on hold forever. I am thinking of moving but the hassle of transferring domains keeps me here.

2
Date of experience: Apr 22, 2020

Business Details

  • GoDaddy is one of the world’s largest domain registrars and web hosting providers, offering a wide range of services including domain registration, shared hosting, VPS, dedicated servers, and website building tools. They cater to individuals and businesses looking to establish and grow their online presence with reliable, scalable, and easy-to-use solutions.

  • Location
    Scottsdale, United States
  • Email
    support@godaddy.com
  • Phone
    +1-480-505-8877

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